AMO Software License Terms & Conditions
Last updated: 18/12/2025
These Terms & Conditions ("Terms") govern the provision of the AMO software platform and related services by M Tech Computers Limited (trading as AMO) ("AMO", "we", "us", "our") to its customers ("Customer", "you").
1. Definitions and Interpretation
In these Terms, the following definitions apply:
- AMO Software: the proprietary enterprise resource planning (ERP) software developed and owned by AMO, including all modules, updates, enhancements and documentation.
- Services: implementation, configuration, development, integration, training, support, maintenance and any other professional services provided by AMO.
- Licence: the right to use the AMO Software in accordance with these Terms.
- Fees: the charges payable by the Customer for the Software and/or Services.
- Go Live Date: the date on which the AMO Software is first used in a live production environment.
- Confidential Information: all non public information disclosed by one party to the other in connection with this agreement.
2. Licence Grant
2.1 Subject to payment of the Fees, AMO grants the Customer a non exclusive, non transferable, non sub licensable licence to use the AMO Software on a concurrent user basis for the Customer's internal business purposes only.
2.2 The number of concurrent users permitted shall be as specified in the applicable order form or proposal. The Customer shall not permit more simultaneous users to access the Software than the number licensed.
2.3 The Software is licensed, not sold. All intellectual property rights in the Software remain vested in AMO. All rights not expressly granted are reserved by AMO.
2.4 The Customer acknowledges that use of the Software requires an underlying third-party database management system (DBMS), currently InterSystems IRIS.
2.5 AMO acts as a value added reseller (VAR) of the DBMS. Where the DBMS is supplied by AMO, AMO shall procure the relevant DBMS licences from the DBMS vendor and make them available to the Customer, and the Customer shall pay the applicable DBMS licence fees to AMO as part of the Fees.
2.6 The DBMS licence terms are governed by the applicable third-party licence terms imposed by the DBMS vendor. The Customer agrees to comply with those terms, copies of which shall be made available on request.
2.7 AMO shall have no liability for any failure, suspension or change to the DBMS arising from the acts or omissions of the DBMS vendor, except to the extent required by law.
2.8 The AMO Software supports the operation of multiple companies within a single system instance. Each company typically represents a separate legal entity.
2.9 The licence granted under this Agreement permits use of the Software for the number of companies expressly specified in the applicable order form or proposal. Additional fees shall apply for the configuration and use of additional companies within the same AMO system instance.
2.10 Unless expressly agreed otherwise in writing, the use of additional companies beyond those licensed constitutes a breach of this Agreement. Limited data sharing between entities does not remove the requirement for separate licences.
2.11 The Customer shall not:
- Copy, modify or create derivative works of the Software;
- Reverse engineer, decompile or disassemble the Software;
- Provide access to the Software to any third party or affiliate without AMO's prior written consent.
3. Scope of Services
3.1 Services shall be provided as set out in a proposal, statement of work or order form agreed between the parties.
3.2 Services may include implementation, configuration, data migration, training, bespoke development, integrations and consultancy, as agreed.
3.3 Implementation timelines are estimates only and are dependent on Customer cooperation, timely decisions and provision of accurate and complete data.
3.4 The Customer is responsible for:
- Providing complete, accurate and lawful data;
- Ensuring suitable hardware, network connectivity and system access;
- Nominating appropriately skilled personnel;
- Complying with all applicable licence limits.
4. Fees and Payment
4.1 Fees shall be invoiced as agreed and are payable within 30 days of invoice date unless otherwise stated.
4.2 All Fees are exclusive of VAT and other applicable taxes.
4.3 AMO reserves the right to charge interest on overdue amounts at 4% above the Bank of England base rate.
4.4 AMO may suspend access to the Software or Services for non payment.
5. Support and Maintenance
5.1 Support and maintenance services are charged on a per concurrent user, per month basis unless otherwise agreed.
5.2 Support is provided during normal UK business hours (09:00-17:30, Monday to Friday, excluding public holidays) unless otherwise agreed in writing.
5.3 Support does not include issues arising from:
- Misuse of the Software or breach of licence limits;
- Third party software, hardware or services;
- Customer made changes or unauthorised modifications;
- Infrastructure or hosting environments not managed by AMO.
6. Intellectual Property
6.1 All intellectual property rights in the AMO Software and Services remain the exclusive property of AMO.
6.2 The Customer retains ownership of its data.
6.3 Any custom developments created by AMO shall, unless otherwise agreed in writing, remain the intellectual property of AMO.
7. Confidentiality
7.1 Each party shall keep the other party's Confidential Information confidential and shall not disclose it to any third party except as required for performance of this agreement.
8. Data Protection
8.1 Each party shall comply with applicable data protection laws, including UK GDPR.
8.2 Where AMO processes personal data on behalf of the Customer, a Data Processing Agreement shall apply.
9. Limitation of Liability
9.1 Nothing in these Terms limits liability for fraud, fraudulent misrepresentation or death or personal injury caused by negligence.
9.2 Subject to clause 9.1, AMO shall not be liable for any indirect, consequential or special losses, including loss of profit, revenue, business or goodwill.
9.3 AMO's total aggregate liability arising out of or in connection with this agreement shall not exceed the total Fees paid by the Customer in the 12 months preceding the claim, or £150,000, whichever is lower.
10. Warranties and Disclaimers
10.1 AMO warrants that it has the right to license the Software.
10.2 Except as expressly stated, the Software and Services are provided "as is" and AMO makes no warranties that the Software will be error free or uninterrupted.
11. Term and Termination
11.1 This agreement shall commence on acceptance and continue until terminated.
11.2 The customer should refer to their individual contract for termination terms.
11.3 On termination, the Customer shall cease using the Software and pay all outstanding Fees.
12. Hosting and Suspension
12.1 The Software may be hosted:
- On the Customer's own on premise infrastructure;
- At a third party hosting provider nominated by the Customer;
- By AMO at its chosen ISP; or
- In a public cloud environment (including Microsoft Azure), as agreed.
12.2 Unless expressly agreed otherwise, the Customer is responsible for the security, maintenance and performance of any hosting environment not managed by AMO.
12.3 AMO may suspend access to the Software where reasonably necessary for:
- Non payment of Fees;
- Security or data protection concerns;
- Breach of licence limits;
- Planned maintenance or emergency fixes.
13. Governing Law and Jurisdiction
This agreement shall be governed by and construed in accordance with English law, and the courts of England and Wales shall have exclusive jurisdiction.
14. General
14.1 This agreement constitutes the entire agreement between the parties.
14.2 Neither party may assign this agreement without the other's consent (not to be unreasonably withheld).
14.3 If any provision is held invalid, the remaining provisions shall remain in force.